📦 Shipping Policy

Thank you for shopping with Lacey Noir. Below you’ll find everything you need to know about our shipping process and delivery timelines.

⏳ Processing Time

All orders are processed within 1–3 business days (Monday through Friday, excluding holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information 📩

Please note that processing time is separate from shipping time.

🚚 Shipping Times

We currently ship to the following locations:

• 🇺🇸 United States: 5–10 business days

• 🇨🇦 Canada: 11–14 business days

Delivery times are estimates and may vary due to carrier delays, customs processing (for Canada), weather conditions, or high order volumes.

📍 Shipping Confirmation & Tracking

Once your order ships, you’ll receive an email with your tracking number 🔎
Please allow up to 48 hours for tracking information to update.

⚠️ Delays

While we do our best to ensure timely delivery, Lacey Noir is not responsible for delays caused by shipping carriers, customs clearance, or unforeseen circumstances.

If your order is significantly delayed, please reach out to us and we’ll be happy to assist 🤍

📝 Incorrect Shipping Information

Please double-check your shipping details at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

If you notice an error, contact us immediately and we’ll do our best to correct it before the order ships.

📦 Lost or Stolen Packages

Lacey Noir is not responsible for lost or stolen packages confirmed as delivered by the carrier.

If your tracking shows delivered but you haven’t received your package, please contact the shipping carrier directly. You may also reach out to us and we’ll help guide you through the process.

📞 Contact Us

If you have any questions about your order or our shipping policy, feel free to contact via contact form our dedicated support team will reach out to you quickly. 

Thank you.